Richard M. Schroder – Founder & Chief Executive Officer
Heather B. Jenkins – Managing Partner
Sandy Johnston – SVP, Global Sales
Zachary Golden – Director of Client Management
Brendon Attridge – Engagement Manager
Richard M. Schroder
Founder & Chief Executive Officer
(617) 731-1095
rich@anovaconsulting.com
Network: 
Rich founded Anova Consulting Group in 2004. He is dedicated to ensuring that Anova provides the strategic insights clients need to make continuous improvement in the areas of product development, marketing, sales and client service.
Rich is a recognized thought leader in the business to business sales and client satisfaction sector and he is a sought-after speaker who has published many highly-regarded articles in professional journals. He also is the author of “From a Good Sales Call to a Great Sales Call,” which focuses on win loss analysis. Published by McGraw-Hill, the book is available internationally and has recently been translated into Mandarin.
Prior to founding Anova Consulting Group, Rich served as Managing Director at Chatham Partners, a market research and consulting firm. In that capacity, he was responsible for business development and client relationship management. He previously held positions at State Street Corporation and H.C. Wainwright.
Rich and his wife have two young children and live in the Greater Boston area. The son of an international banker, he traveled extensively in his youth and lived in a number of countries in the Middle East and Africa. In his free time, he enjoys fitness training. Rich is also a musician and songwriter.
Rich is a graduate of Boston College, where he earned a BS in Finance, with honors. He holds an MBA, also with honors, from the Babson Graduate School of Business.
Heather B. Jenkins
Managing Partner
(617) 731-1085
heather@anovaconsulting.com
Network:
Heather Jenkins is a Managing Partner at Anova, where she leads the firm’s client-facing Engagement Management team and is a key member of Anova’s global Financial Services practice.
Heather has deep expertise and experience in B2B voice of the customer research, having worked with some of the industry’s top financial institutions and strategic leaders over the past two decades. Her team’s focus is helping all clients maximize the value and impact of Anova’s research, through tailored program design proven to improve win rates and increase revenue retention.
In addition to her time at Anova, Heather previously worked as the Director of Client Service at Chatham Partners, having spent the early part of her career at Sun Life Financial. She holds a Bachelor of Arts from Colby College, where she graduated with honors.
Heather and her husband live in Boston and have three daughters. She is an active volunteer with several non-profit organizations, including a community preschool that she helped to get started.
Andrew M. Cloutier
Partner
(617) 731-1045
andrew@anovaconsulting.com
Network:
Andrew is responsible for new business development and the generation of insights in the design and execution of Anova’s client deliverables.
Prior to joining Anova, Andrew was a Consultant at Bain & Company, working on strategy engagements across a number of industries and functional areas. Andrew also worked in the internal consulting group at Fidelity Investments, partnering with senior leaders across the company to address strategy development and business transformation challenges.
Born and raised in New Orleans, Andrew enjoys cooking, spending time with his family, and traveling.
Andrew graduated from Williams College with a BA in Economics and he earned an MBA from the MIT Sloan School of Management.
Sandy Johnston
SVP, Global Sales
(617) 731-1010
sandy@anovaconsulting.com
Network:
As the Senior Vice President of Global Sales at Anova Consulting Group, Sandy leads our global sales organization with a commitment to delivering strategic insights and actionable solutions that drive sales performance and enhance customer satisfaction.
With a focus on B2B markets, she leverages her extensive experience to help our clients gain a competitive edge through innovative voice-of-the-customer research and data-driven decision-making.
Before joining Anova, she held various senior sales leadership roles where she successfully led teams to achieve significant revenue growth and improved market positioning. Her hands-on approach and commitment to excellence have resulted in the successful execution of numerous complex projects and initiatives.
Beyond her professional accomplishments, Sandy is an avid sailor and has explored 30 of the 50 Best Places to Sail Before You Die. She resides in Boston with her dog, Sailor, who shares her passion for the ocean.
Zachary Golden
Director of Client Management
(617) 731-1025
zach@anovaconsulting.com
Network:
Zach began his career at Anova starting as a Research Analyst and has progressed to become a Director of Client Management, where he uses his experience and extensive history working on win / loss engagements to help his clients understand the nuance of their data. Zach specializes in analyzing program data to pinpoint key insights and trends that are strategic and actionable for his clients. Additionally, Zach is involved in business development for Anova, managing the Company’s branding and marketing efforts and his research has been featured in industry publications.
Zach grew up in Connecticut before coming to Massachusetts for school. He lives in downtown Boston and is a passionate fan of the sports teams in the city.
Zach graduated Cum Laude from Babson College, where he received a Bachelor of Science in Strategic Management.
Brendon Attridge
Engagement Manager
(617) 731-1055
brendon@anovaconsulting.com
Network:
Brendon is an Engagement Manager responsible for building and maintaining long-term partnerships with Anova’s financial services and technology clients. His responsibilities also include identifying and communicating actionable insights to help clients win and retain more business. Brendon draws on his 25 years of research and consulting experience to drive value for Anova’s clients.
Prior to joining Anova, Brendon was a Client Engagement Director at AIRINC, where he managed a diverse portfolio of US-based and international client partnerships. He earned his Bachelor’s degree in Political Science from Villanova University.
Brendon was born and raised in Connecticut and now resides outside Boston with his wife and twin daughters. He loves to travel, has visited over sixty countries for business and pleasure, and hopes to add many more.
© 2024 Anova Consulting Group, LLC. All rights reserved