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SALES AND CLIENT RETENTION RESEARCH AND INTELLIGENCE      

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Who We Are: Anova is a highly specialized market research and strategic consulting firm that focuses on helping clients be more competitive.

What We Do: We provide sales and client retention research and intelligence to companies that participate in sophisticated B2B markets with complex sales and service requirements.

How We Do It:  We obtain unbiased feedback directly from prospects and customers to help our clients understand why they win business, how they retain it and why they lose it.  

Why You Should Care: We can give you the strategic perspectives you need to make better decisions about marketing, sales, product development and client service.

What's New...

Anova Introduces Online Participant Satisfaction Survey Tool PDF Document Icon

Anova Expands, Hires New Investment Mangement Consultant PDF Document Icon

Study Finds Decreasing Number of Provider Changes (Plan Sponsor Magazine)

New York Life & Anova Introduce Client Satisfaction Benchmarking Tool for Advisors (PR Newswire)

 

Service Team Role Clarity Key to 401(k) Plan Sponsor Satisfaction PDF Document Icon

 

Replicate Success (Sales and Service Success Article) PDF Document Icon

 

Q&A with Richard Schroder on "From a Good Sales Call to a Great Sales Call" (Blog Business World Article)

 

Author Showcase (Salesopedia.com)

 

How to Crack the Group Plan Market

(Financial Planning Article)

 

Radio interview with Rich Schroder on WKXL-AM Financial Spectrum Show

 

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Barrow Hanley Mewhinney & Strauss

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