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Win Loss Analysis and Customer Satisfaction Research
Research and Commentary
Anova seeks to be recognized as a thought leader in the areas of win loss and customer satisfaction analysis and members of our team write and speak frequently about their work – contributing articles to prominent trade journals; authoring independent white papers; appearing as featured speakers at client and industry trade conferences; issuing timely commentaries on newsworthy matters to educate and inform the market; and, responding to inquiries from members of the news media. The links below provide access to some of their recent works and comments.